Velocity Escape Card – Escape to any destination of your choice

Escape to any destination of your choice with velocity points on every dollar you spend and no annual fee using the Velocity Escape Card. Velocity Points earned on your card are transferred directly to your Velocity account each month and can be redeemed for a range of rewards including flights, accommodation, car hire, gift cards and much more.
Velocity Escape Card is issued by American Express.

You can earn more Velocity Points with up to 4 Additional Cards for family members or friends for no extra fee. Cardholders also enjoy 0% p.a. on balance transfers for the first 12 months.

Velocity Escape Card

Velocity Escape Card Benefits

  • Charges no annual fee and no points cap
  • Cardholders earn 0.75 Velocity Point per $1 spent on everyday purchases, and 0.5 points per $1 spent with government bodies.
  • Until 14 April 2019, cardholders earn an additional 0.25 additional Velocity Points per $1 spent, except for spend at government bodies in Australia.
  • You also earn 1 additional Velocity Point per $1 spent on purchases with Virgin Australia
  • There’s 0% p.a. balance transfer offer
  • You can earn more Velocity Points, by sharing your account with someone, and requesting an additional card for them at no extra cost.
  • Eligible items you purchase with this card, gets purchase protection insurance for repairs or refunds if they get accidentally broken or stolen within 90 days.
  • The Refund Protection Insurance comes in handy when you are refused a refund on an unused eligible item within 90 days of the purchase.
  • Offers 24 hours support for lost or stolen cards
  • There’s online fraud protection for unauthorized charges made without your consent while shopping online.
  • Use your card to make mobile payments through Google Pay, Apple Pay or Samsung Pay, if you have a compatible device.

Velocity Escape Card Fees/Rates

  • Annual Fee – $0 p.a.
  • Balance Transfer Limit – 70% of available credit limit
  • Balance Transfer Rate – 0% p.a. for 12 months with 1% balance transfer fee
  • Maximum Balance Transfer Amount – $10,000
  • Purchase Rate (p.a.) – 20.74% p.a.
  • Interest Free Period – Up to 55 days on purchases
  • Foreign Currency Conversion Fee (AMEX) – 3% of transaction value
  • Minimum Credit Limit – $2,000.
  • Balance Transfer Revert Rate – Purchase Rate (20.74% p.a.)

How to Apply for Velocity Escape Card

To be eligible to apply;

  • Must be at least 18 of age
  • Should earn at least $40,000 a year
  • Be an Australian Citizen or permanent resident or hold a current Business Long Stay Visa (Subclass 457).
  • No history of bad debt or payment default.

How to Apply

  • Go to American Express secure application page
  • Key in the following; Title, Legal first name, Middle name (optional), Legal last name, Email address, Mobile phone number, Home phone number, Date of birth, Driver’s license number (optional), Residential Street address
  • How long have you lived at this address?
  • Your annual salary before tax
  • Tick the box, if you have another American Express Issued Card
  • Tap on the “Save & Continue” tab.

How to Recover Lost or Stolen Card

To recover a lost or stolen card, call at 1300 363 687, in Australia or by contacting the nearest American Express Travel Service or office overseas.

How to Activate Card


  • Scroll to
  • On the welcome page, enter your 4 Digits Card ID, 15 Digits Card Number
  • Tap on “Confirm” option
  • On the next page, enter your account and basic contact details, you provided while you started the account
  • Lastly, tap the “Finish” button.

Over the Phone

  • To activate your card call at 1300 132 639.

How to Login Velocity Escape Card

  • Scroll to the login page
  • Enter your User ID and Password
  • Tap on the “Log In” link.

How to Recover User ID or Password

  • Scroll to the login page, and tap on the “Forgot User ID or Password” link
  • Enter your 15-digit number on the front of your card.
  • Enter your 4-digit Card ID
  • Tap on the “Continue”
  • In the next step, you are to retrieve your User ID
  • Step three, Verify Identity
  • Lastly, update your password.

How to Make Bill Payment

  • Scroll to the card page
  • Choose any method of payment that suits you and pay your outstanding bills before the due date.

Velocity Escape Card Customer Service Number

Call: 1300 132 639, for general information and enquiries on Velocity Escape.

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